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Quality
All our medical transcriptionists go
through intensive training under HIPAA Compliance Standards before
transcribing for our clients.
Our three tier quality review process makes our document quality
unsurpassed in the industry. Every transcription work that is carried
out goes from the Transcriptionist to the Proofreader to the Quality
Control Department where it is checked word-by-word before it gets
delivered to the client..
Quantity
One of the key factors that differentiates us from our competitors is
in our ability to rapidly scale and deploy new capacities to support
our client's growth, without compromising on quality. We are able to do
this because we do not have any constraints on our resources.
Security & Confidentiality
We have a team of highly qualified Engineers, who are also certified by
CISCO, HP, SUN and MICROSOFT. They ensure smooth operation by providing
security, encryption and daily maintenance of our data centers. We use
SFTP (Secure FTP) and/or VPN (Virtual Private Network) for transmitting
data between our servers. We are HIPAA compliant and employ stringent
security measures as well as signed Confidentiality and Non-Disclosures
Agreements by all personnel of the company.
Technology
We have virtually all voice capture technologies, embedded speech
recognition, sophisticated workflow management system, transcription
and editing tools, an array of automated distribution methods, highly
reporting capabilities and other technological features that are so
vital to clinical documentation and medical transcription processes.
We have the latest state-of-the art technology to streamline our services when it comes to your:
- Dictation & Distribution Needs
- Account Management Needs
- Electronic Signature Needs
- Speech Recognition Needs
- Technology Hosting Needs
Time
We have several turnaround time options you can choose from depending
on the urgency of you work. We have:
- STAT in case of urgent requirement
- Custom Turnaround Time depending on your needs
- Standard Turnaround Time which normally means a 24-hour period
Support
We have an excellent support system in place. Each agent is assigned an
individual account representative who is fully aware of each and every
aspect of the client’s work.
In addition, we also offer:
- 24/7 Support
- Remote Support
- Technical Support
- Premium Support
- Special ‘Holiday’ Support
Pricing
MTTEK is dedicated to providing “Value for money” for its
services without compromising on quality. We understand that the budget
of a private practitioner differs from that of a hospital though the
need for quality transcription is the same. Keeping this in mind, we
have tailor-made options for all our clients so that by working within
their budgets, we help save on costs.
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