Quality
All our medical transcriptionists go through intensive training under HIPAA Compliance Standards before transcribing for our clients.
Our three tier quality review process makes our document quality unsurpassed in the industry. Every transcription work that is carried out goes from the Transcriptionist to the Proofreader to the Quality Control Department where it is checked word-by-word before it gets delivered to the client..
Quantity
One of the key factors that differentiates us from our competitors is in our ability to rapidly scale and deploy new capacities to support our client's growth, without compromising on quality. We are able to do this because we do not have any constraints on our resources.
Security & Confidentiality
We have a team of highly qualified Engineers, who are also certified by CISCO, HP, SUN and MICROSOFT. They ensure smooth operation by providing security, encryption and daily maintenance of our data centers. We use SFTP (Secure FTP) and/or VPN (Virtual Private Network) for transmitting data between our servers. We are HIPAA compliant and employ stringent security measures as well as signed Confidentiality and Non-Disclosures Agreements by all personnel of the company.
Technology
We have virtually all voice capture technologies, embedded speech recognition, sophisticated workflow management system, transcription and editing tools, an array of automated distribution methods, highly reporting capabilities and other technological features that are so vital to clinical documentation and medical transcription processes.
We have the latest state-of-the art technology to streamline our services when it comes to your:
- Dictation & Distribution Needs
- Account Management Needs
- Electronic Signature Needs
- Speech Recognition Needs
- Technology Hosting Needs
Time
We have several turnaround time options you can choose from depending on the urgency of you work. We have:
- STAT in case of urgent requirement
- Custom Turnaround Time depending on your needs
- Standard Turnaround Time which normally means a 24-hour period
Support
We have an excellent support system in place. Each agent is assigned an individual account representative who is fully aware of each and every aspect of the client’s work.
In addition, we also offer:
- 24/7 Support
- Remote Support
- Technical Support
- Premium Support
- Special ‘Holiday’ Support
Pricing
MTTEK is dedicated to providing “Value for money” for its services without compromising on quality. We understand that the budget of a private practitioner differs from that of a hospital though the need for quality transcription is the same. Keeping this in mind, we have tailor-made options for all our clients so that by working within their budgets, we help save on costs.
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